5 Leads in 30 Days Guarantee: Full Terms

Last updated 11 October 2026.

The short version

1. Order Pure Gloss Pro 9H from puregloss.co.uk.
2. Complete the whole Pure Gloss Pro Academy, keep an active Google Business Profile and have a live website.
3. If you haven't received 5 genuine ceramic coating leads within 30 days of delivery, send us your evidence and return your bottle(s).
4. We refund your order in full and cover the postage.

Who the guarantee applies to

The guarantee applies to businesses that buy Pure Gloss Pro 9H from puregloss.co.uk to offer ceramic coating services. It is limited to one claim per business. Orders placed by the same owner, trading name, website or Google Business Profile count as the same business.

What you need to do

All of the following must be true for the whole 30 days:

• You have completed the whole Pure Gloss Pro Academy. We check your progress in the Academy, so you don't need to send proof.
• You have an active Google Business Profile. It must be verified, publicly visible, in your business's name, and list ceramic coating as one of your services.
• You have a live website. It must be on your business's own domain, include a page about your ceramic coating service and give people a way to enquire, such as a form, phone number, email address or booking link.

When the 30 days start

The 30 days start on the day your order is delivered, as confirmed by the carrier's tracking.

What counts as a lead

A lead is a genuine enquiry about ceramic coating from a new potential customer. It can arrive through your website, Google Business Profile, phone, email, social media or messaging.

The following do not count:

• Enquiries from you, your family, friends, employees or anyone you ask to enquire
• Enquiries from existing customers
• Repeat enquiries from the same person (they count as one lead)
• Spam, sales approaches and enquiries unrelated to ceramic coating

The guarantee covers leads, not booked jobs. We can't control whether you close a lead, so we don't base the guarantee on that.

How to make a claim

Claim within 14 days after your 30 days end. Email sales@puregloss.co.uk with:

• Your order number
• Links to your website and Google Business Profile
• Evidence of the leads you received, such as screenshots or exports of enquiries, call logs or Google Business Profile insights, with customers' personal details hidden

We may ask follow-up questions. We aim to give you a decision within 5 working days.

What happens if your claim is approved

• We send you a prepaid return label, so the postage costs you nothing.
• You return all bottles from the order, with any product remaining.
• Once we receive them, we refund the full amount you paid for the order, including delivery, to your original payment method within 14 days.

We may decline a claim if a bottle is returned empty or has clearly been used up.

Other things to know

• This guarantee is in addition to our 30-day returns and 12-month product-failure warranty, and doesn't affect your statutory rights. You can't receive more than one refund for the same order.
• It isn't a promise or forecast of how many leads, jobs or how much income you'll get. Results depend on your location, work and marketing.
• Claims that rely on fake, misleading or manufactured leads are void.
• We may change or withdraw the guarantee for future orders. Your order is covered by the terms in force on the day you placed it.

Questions?

Message us on WhatsApp or email sales@puregloss.co.uk.